Socialbakers

Emplifi is a social media management platform that helps streamline and scale social media operations with AI-powered tools. It offers unified and scalable solutions across social media marketing, commerce, and care to provide seamless digital customer experiences.

Emplifi's platform is modular and integrated, enabling teams of any size to connect every digital touchpoint across geography, channel, and products. Users can leverage social marketing, social commerce, social customer care, and service management modules to meet business goals. The platform includes tools like Unified Analytics, Publisher, Community, Listening, Influencers, UGC, Care, Chatbot, Ratings & Reviews, Live Advisor, and Agent.

• Social Marketing
• Social Commerce
• Social Customer Care
• Service & Agent Case Management
• Unified Analytics
• Publisher
• Community
• Listening
• Influencers
• UGC
• Care
• Chatbot
• Ratings & Reviews
• Live Advisor
• Agent

• Customer Experience
• Sentiment Analysis
• Social Media Customer Experience
• Social Media Customer Service
• Social Media Engagement
• Social Media Management
• Social Media Metrics
• Social Media Statistics
• Social Media Strategy
• UGC Creators
• User-Generated Content (UGC)